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»Services
»»Outbound Telemarketing Services
The success of any outbound campaign depends on three elements, the client offer, the client contact list and the skill of the call centre operators.All operators receive comprehensive training prior to the campaign commencing and function as if they were staff of the client company.A wide variety of reporting formats are available from the database to fully analyse the information collected. Report formats are created to meet the exact needs of the client.
Call Centre Services expertise includes:
  1. Lead generation in the IT and telecommunication industries.
  2. Improving attendances at seminars and product launches.
  3. Distributing product information for a wide range of business.
  4. Database content updating.
  5. Customer surveys and questionnaires.
telemarketing is one of the most popular marketing stratagy adapt by today successfull companies. And HMC Technology Ltd is the name that can offer you with such advanced feature with its higly skilled sophisticated call centers. our telemarketing services can help you in building leads, customer databases and also help you in finding new customers.HMC Technology Ltd offers global companies to outsource their telemarketing with significantly lower costs, proven process quality and access to a trained, computer-literate, college-educated workforce with good presentation and communication skills .
The most competitive features of HMC Technology Ltd includes:
  1. Telemarketing lead management
  2. Lead Generation / Qualification of telemarketing lead lists
  3. Decision Maker Contacts
  4. Appointment Scheduling
  5. Debt Collection Services
  6. Database Selling
  7. Market Intelligence Services
  8. Product Promotion
  9. Research Surveys and Polling
  10. Customer Satisfaction
  11. Telephone and Web Based Business Development
  12. Up Sell/Cross Sell Campaigns
  13. Direct Mail Follow-up
  14. Seminar Population
Apart from telemarketing products, HMC also offer many other inter-related services such as:
  1. Telebanking
  2. Direct response television
  3. Customer service management for international banks, software firms, telecom service providers, credit card companies etc.
  4. Airline ticketing and reservations
  5. Database cleansing and updating
  6. Third party verification
  7. Record verification
  8. Fraud detection /prevention Calls
  9. Welcome / thank-you calls
  10. Continuity sales calls
  11. Any kind of message delivery
 
HMC News & Events
24th May 2009
The Fourth SME Fair-2009 by FBCCI, Bangladesh-China Friendship Conference Center, Dhaka, Bangladesh.
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17th May 2009
Bangladesh Telecommunication Day, IEB, Chittagong, Bangladesh.
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19th September 2009
Call Center Demo & Conf. Hotel Renaissance, Mumbai, India 2008.Hotel Renaissance & Convention Centre, Mumbai, India
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16th September 2008
Call Centre & Customer Management Expo 2008 NEC Birmingham United Kingdom.
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